Nutripair endeavors to empower individuals with tools that identify the best food options tailored to their specific needs while aiding local restaurants in bolstering revenue streams and appealing to a diverse clientele.
Since May, I have been leading the design team and currently oversee the mobile application's development from ideation to implementation.
*This project is still under active development & NDA. Sensitive details and assets have been omitted or modified. Contact me for questions regarding my experience.
Website Overhaul
My first project was to redesign the website in preparation for closed alpha testing. The goal was to modernize its aesthetic and provide CTAs that would allow interested parties to join the alpha tests.
I collaborated extensively with the CEO and tech leads to develop a comprehensive redesign that incorporated their feedback along with findings from my analysis of the original site's pain points and areas for improvement.
Findings from Alpha Testing
A major problem
I joined the design team following the completion of the alpha prototype. Consequently, my focus at the time was centered around conducting usability testing with user groups, remotely over Zoom.
These sessions proved instrumental in pinpointing pain points and gathering feedback. However, they also revealed a prevalent issue unanimously expressed by our users:
❗ The Nutripair app was suffering from a lack of functionality.
It needed additional features and streamlined user flows to offer a more enriching experience beyond basic nutritional data presentation.
Presently, its appeal to both users and prospective restaurant partners is limited because of its underwhelming state.
Guiding Questions
To address this challenge, we framed some guiding questions to keep us focused:
Who will be our main users? What would motivate them to use Nutripair?
What features and content do our users want to see in the app?
What benefits will the app offer restaurants to encourage them to partner with us?
My Role
Following the alpha testing phase, Nutripair experienced a restructuring within the design team, resulting in the departure of the team lead.
Subsequently, I assumed the responsibility of reconstructing the team and spearheading the redesign of the mobile app.
Research & Discovery
Identifying Users
We conducted interviews with users who participated in our alpha testing and organized focus group discussions to gain deeper insights into their motivations for using the Nutripair app and desired functionalities.
This process enabled us to highlight differences and similarities among our users and to identify their specific needs, pain points, and motivations.
We crafted personas and corresponding user flows, providing a structured framework to extract design opportunities.
Analyzing Competitors
The team conducted an in-depth examination of mobile apps with similar user flows and features.
While analyzing these apps, we asked ourselves:
How do these apps effectively cater to their user bases?
What distinguishes Nutripair from its counterparts?
How do users engage with these apps, and what would a typical user flow look like?
Are there areas that could be improved upon?
Rather than just presenting users with nutritional data, these apps also provide experiences where users can explore new cuisines, discover local eateries, and personalize their choices.
💡 Nutripair needed to provide more engaging ways for our users to interact with the entire dining experience, moving beyond merely displaying nutritional labels.
Workshops
At this stage, we had pinpointed many key features for the app. To streamline our focus and ensure a manageable workload, we organized multiple workshops and card-sorting sessions.
These sessions, spearheaded by the design team and myself, involved extensive collaboration with developers and the CEO where we would have everyone rank features based on desirability to users, feasibility, and potential impact on the overall user experience.
The objective was to align everyone's understanding regarding feature prioritization, the product roadmap, and the overarching vision for Nutripair.
Design Goals
Through our discovery and research efforts, we not only identified which features to implement & prioritize but also the fundamental principles that will define the Nutripair experience.
These core tenets were important to keep in mind as we began iterating. They formed the backbone of our platform, guiding our decisions and ensuring that each new implementation and feature aligns with the following goals:
⭐ Personalized Experiences
Provide users with tools and features that empower them to tailor their interactions according to their individual needs, preferences, and dietary requirements.
⭐ Curated Discovery
Promote the discovery of restaurants and new cuisines, curated to align with each user's unique preferences and tastes, to foster a personalized and enriching dining experience.
⭐ Community Engagement
Create communities where others with similar preferences can connect, share insights, and engage in discussions within the Nutripair ecosystem.
⭐ Accessibility for Groups
Coordinating outings with a group can be challenging; our goal is to streamline the process and make it effortless to accommodate everyone's preferences and dietary needs.
⭐ Support Restaurants
Empower local restaurants with insights into consumer behavior and preferences, foster customer trust through menu transparency, and personalize customer recommendations to not only improve their dining experience but also drive restaurant traffic.
Designs
Early Iterations
We laid the groundwork for the redesign by mapping out all the various pages and their functionality.
It was a priority to establish clear paths of navigation and foster organic connections between all the diverse interactions and information presented to users.
Sketches further helped us explore various possibilities and visualize early on what the interface could look like.
Wireframing and âwhiteboardâ annotations proved instrumental in our iterative design process. We were able to swiftly iterate on various design iterations, receive feedback, and refine our designs.
Our collaborative approach extended beyond the design team as we worked intimately with developers, even at this early stage.
By gathering their perspectives and insights on how certain features should look and function, we ensured alignment between design and development objectives from the start.
Design System
A major aspect of the redesign was the redevelopment of the component library.
This overhaul aimed to establish a uniform visual aesthetic throughout the app and to better represent the Nutripair brand.
We utilized Material Design's guidelines as a starting point to expedite the development of our design system and ensure we adhered to established standards throughout the process.
Prototypes
While I'm unable to disclose all of our new updates and go in-depth at this time, here are some of the changes we've implemented since the alpha build.
The screens presented aren't indicative of the final designs & have been slightly modified.
Explore with a redesigned Home
The original home page offered basic functionality, but through our research, we uncovered that users sought to utilize it as a platform for exploring and discovering new foods.
In response, the new version provides enhanced capabilities, allowing users to not only filter for restaurants that align with their specific preferences but also easily locate local spots and those curated according to Nutripair's accessibility standards.
More mobile-friendly filtering
The previous filter modal lacked intuitiveness and wasn't appealing to users due to its small checkboxes and unattractive aesthetics.
Recognizing the significance of this feature within the Nutripair app, we undertook a comprehensive overhaul to ensure improved usability and alignment with our new design language.
Updated aesthetics that provide more functionality & information
Improvements have been made to both the restaurant menu and item pages to enhance their user-friendliness, presenting information clearly and understandably.
Some of the features in development aim to provide users with real-time updates based on their customizations and provide a system of ordering within the Nutripair ecosystem.
Sneak peek of upcoming features
The settings page has been expanded and is now integrated within the Profile section. While I'm unable to provide more detailed insights into certain features such as bookmarks, social profiles, and analytics at this moment, their inclusion adds functionality that supports our previously outlined goals.
This is merely a glimpse of all that we've developed so far at Nutripair. Please feel free to ask me more about my experience working with such a wonderful team!
What I'm currently working on
Usability testing & finalizing hand-offs
At the moment, I am leading the design team as we are conducting closed user testing to refine our final deliverables, as part of preparations for the upcoming early access phase of Nutripair later this year.
Conclusion
Takeaways
My time at Nutripair has been a wonderful journey with so many opportunities to contribute to a team that is passionate about creating a more accessible dining experience for all.
I'm deeply grateful for the trust I've been given, the opportunity to wear multiple hats, and the ability to make tangible impacts on the growth of this project.
I continue to learn a lot every day
Operating as the lead UX designer, guiding my team, from ideation to execution
Collaborating with developers and stakeholders to ensure cohesive implementation and alignment with objectives
Designing a whole mobile experience with all of its tiny details
Have more questions?
Please feel free to contact me if you have any further questions regarding my role & experiences.